Last updated: 9th Jan 2025

Welcome to BitZappl (“Company,” “we,” “our,” “us”). Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, interact with our platform, or access our website at www.bitzappl.com. Please read this policy carefully to understand our practices.

1. Information We Collect

We may collect and process the following categories of information. Please note, this list is not exhaustive, and additional data may be collected as needed to fulfill our services:

1.1 Personal Identifiable Information (PII):

  • Name
  • Email address
  • Phone number
  • Physical address

Payment details (excluding sensitive card information)

1.2 Non-Personal Information:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Usage statistics and analytics

1.3 Blockchain Data:

As part of our Web3 services, we may interact with public blockchain data, including wallet addresses and transaction records. These are publicly accessible and are not directly collected by us but may be linked to our services.

2. How We Use Your Information

We use your information for the following purposes:

Service Delivery: To provide, manage, and improve our KYC audits, contract audits, and other blockchain-related services. This includes ensuring compliance with blockchain standards and security protocols.

Communication: To send updates, respond to inquiries, and provide customer support.

Compliance: To comply with applicable laws, regulations, and contractual obligations.

Analytics: To monitor and analyze usage trends to improve our platform and user experience.

Marketing: To deliver tailored promotions and updates about our services (where legally permissible).

3. Sharing Your Information

We value your privacy and do not sell your data. However, we may share your information with trusted parties in the following situations:

Service Providers: Vendors or partners who assist us in operating our platform, performing audits, and delivering services. These parties are bound by confidentiality agreements and data protection obligations.

Compliance and Legal Obligations: When required by law, subpoena, or to protect our legal rights.

Business Transactions: In case of a merger, acquisition, or sale of assets, your information may be transferred.

Blockchain Interactions: Information linked to public blockchain addresses is inherently shared on the blockchain network.

4. Data Storage and Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For added transparency:

Personal Identifiable Information (PII): Retained for the duration of your relationship with us, plus a reasonable period thereafter for legal or reporting purposes.

Blockchain Data: Immutable and permanently recorded on the blockchain.

Non-Personal Data: Retained for analytics and platform improvement, as permissible by law.

5. Your Rights

  • You have the following rights regarding your personal data:
  • Access: Request access to the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data, where applicable.
  • Restriction: Request to limit the processing of your data.
  • Data Portability: Request a copy of your data in a structured format.
  • To exercise your rights, please contact us at hello@bitzappl.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For more details, please review our dedicated Cookies Policy.

7. Security Measures

We implement robust security measures to protect your information, including:

  • Data encryption
  • Secure payment gateways
  • Regular security audits
  • Limited access to sensitive information

Additionally, we maintain an incident response plan to handle any potential data breaches effectively. Despite these efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of these websites before engaging with them.

9. Minors

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us immediately. Age verification measures are in place to minimize this risk.

10. Governing Law

This Privacy Policy is governed by the laws of the United States, specifically the laws of [Insert State]. Any disputes arising from this policy will be resolved in accordance with U.S. law.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on this page with the updated “Effective Date.” Please review this page periodically for updates.

12. Contact Us

If you have questions, concerns, or wish to exercise your rights under this policy, please contact us:

BitZappl Ltd
Email: hello@bitzappl.com